4th International Conference on Human Computer Interaction
Pune, India, 18-21st April 2012

Please find the details of Workshops and Tutorials being conducted on the 18th of April 2012 at the Conference venue.

Title Workshop details Conductor About the conductors Time Slot
A Visual Narrative approach to information visualization Stories help store information with ease. Studies have proven that storytelling is one of the most powerful tools of communication. This approach is true for visual communication as much as it is for verbal communication. As communication designers, when we are asked to create information visualization, what we are essentially doing is giving a verbal story a visual form. Infographics attempts to communicate information through visuals. It therefore in a sense becomes visual storytelling. In this workshop we shall attempt to understand information visualization via the Visual Narrative (VN) paradigm.

The workshop will be conducted in four parts. In part one; we shall understand the VN and its key elements. Part two will consist of a discussion of Static Visual Narratives [SVN] vis-a-vis Information visualization. In the third session we shall analyze examples of Infographics through the VN perspective. For the final part of the workshop we shall construct an infographic incorporating aspects of the VN.
Sherline Pimenta & Krishna Kumar Dr. Sherline Pimenta K. is an Associate Researcher at IDC, IIT Bombay, whose passion is to explore how people make sense of the world around them. Her interest areas include visual narrative studies, experience design, communication design and visual language. Sherline received her Ph.D. in 2011 from IIT Bombay. Her doctoral thesis entitled ‘Moment and Moments: Discourse in Static Visual Narratives’, explores how stories (written or oral) are communicated through static images using the stucturalist perspective.

9:00 AM to 1:00 PM
Developing Winning User Experience Strategies Traditional business concerns are often about dollars and cents; for many companies, design is simply part of product development costs. Some companies, however, are now recognizing that great experience design is an important, non-price driver of bottom-line growth.
Once a company tastes experience design’s rewards, it might well want more (if done well, it will demand more). To create this type of success repeatedly, companies must understand not just methodologies, but also the possibilities for developing a user experience team or department and how doing so might impact the business. What functions should be included? What processes should take place? How should it be funded?

In this workshop, we’ll investigate these and other issues using real-world case studies from top user experience companies. We’ll also explore key international and global considerations for user experience. Finally, we’ll do personalized interactive exercises to solidify your newfound knowledge.
You’ll come away with a strategic understanding of three key areas:
- Essential user experience methods
- The business relevance of user experience
- People/organizational issues that impact user experience effectiveness

What You’ll Learn
This course will teach both user experience novices and seasoned professionals how to understand and use methods for achieving effective strategy suitable for a corporate setting. In addition, attendees will do hands-on exercises to explore four key methods:
- How to position user experience to have a significant effect on the business
- Common user experience organizational models
- How to attract and retain the best user experience talent
- Keys to developing and executing a user experience strategy, based on examples
Michelle Reamy & Christian Rohrer Michelle Reamy, Senior Manager, Experience Design at McAfee, Bangaluru.

Christian Rohrer, Chief Design Officer & VP at McAfee,San Francisco Bay Area, USA

9:00 AM to 1:00 PM
UI pattern identification for mobile applications In a day when more than 600 mobile apps are launched every day. What makes your app stand out? There may be several apps that are built around the same idea, but it is the experience that makes each one of them different. It goes without saying that an intuitive interface makes the user stick to the product. How do you build an effective interface within a short span of time? This is one of the challenges that UX designers face. In this workshop we will discuss how to identify UI pattern for mobile applications that enhances user experience.

There are a large number of pattern libraries available online. Most of these discuss examples rather than patterns of usage scenarios. Although they may not be directly identified as patterns, these libraries, never the less become a valuable resource. We will begin by examining samples from the pattern libraries with the aim of identifying the essential elements that constitute a component. We then group them based on various usage scenarios which will then give us a pattern. This exercise shall be executed with the help of examples in this workshop.
Krishna Kumar & Muzayun Mukhtar Krishna Kumar is a Principal UX Designer at Symantec Software India Pvt. Ltd. involved with design of various enterprise mobile applications. He is also a research scholar at IDC, IIT Bombay, India and is investigating Interactive Visual Narratives.
Muzayun Mukhtar is a User Researcher at Symantec Software India Pvt. Ltd. Her role involves understanding the user requirements and how users actually use enterprise products. She has previously worked on projects related to mobile technology across a variety of domains.
2:00 PM to 6:00 PM
Tangible user interface

( Tutorial )

We live in a real world, surrounded by real people & objects and interact with them in a real space, however most of our digital data and information is restricted to a set of metaphors such as keyboard, mouse and screen. We have relied majorly on screen based text and graphics to interact with computer, specifically digital data or information for more than 3 decades. Consider it wall mounted screen, hand held device, head mounted displays etc.

Interfaces are not designed to immerse into spaces and objects, instead it forces people to interact with screen based metaphors. We as human beings, have a great ability to perform gestures, speech, remember interactions with natural objects; however computers do not use these mediums.

This tutorial presents a growing area of research called “Tangible User Interface", where physical objects play a central role as physical representations and control of digital information (augmenting physical and virtual realities).

The tutorial will cover below points:
History and Evolution of Technology, TUI introduction, Key questions to TUI, different perspectives on TUI, TUI design methods, TUI properties, view of previous and recent work, view on new kinds of computationally mediated interface.
Keyur Sorathia Keyur Sorathia is Asst. Profesr at the Department of Design(DoD), Indian Institute of Technology (IIT) Guwahati, He does consultancy in research & interaction design with several firms. His area of interest and research is "tangible user interfaces, physical computing and ubiquitous computing". He runs a lab called Embedded Interaction Lab (EILab). More details of the lab can be found on www.embeddedinteractions.com 2:00 PM to 6:00 PM
Cultural differences and their role in offshoring Development of software is a complex process, containing stages such as requirement gathering, testing, and product delivery to the end user. Efforts in improvement of these processes has resulted in various process frameworks such as Six Sigma, ISO 9126:2001, and the Capability Maturity Model Integration (CMMI) being adopted by off-shore vendors. Project management methodologies such as PMP, PRINCE 2 and Agile have been widely adopted to provide a common framework for the management of complexity and various stakeholder interests.
The aim of this workshop is to examine the effects of cultural differences on quality and productivity in off-shore software development. The role of cultural differences will be considered in relation to attitudes and approaches to both quality and productivity. Cultural differences will be further separated into those originating in differences inherent to cultures, and those stemming from the development and structure of national software communities. Cultural dimensions will be explored in the adoption of frameworks/standard methodologies in offshore software development projects to distill implementation strategies that produce the best outcomes for both customer and vendor. Maintaining a focus on cultural dimensions, the approaches for implementing these standard methodologies/frameworks will be examined as much as the mix of skills, competencies and attitudes required in the on-shore and off-shoring teams.
Malte Ressin, Jose Abdelnour Nocera, David Lee, Dharam Panesar Panesar and Cecilia Oyugi Malte Ressin is a PhD student with several years of experience in development of web and desktop software, both within in-house and off-shoring collaborations. He is currently working on a research thesis on software development processes and software localisation at the University of West London.
profile: http://www.research.uwl.ac.uk/staffprofiles/

José Abdelnour-Nocera, PhD, is Postgraduate Field Leader and Principal Lecturer. Among others, he teaches HCI, User-Centered Design and Sociology of Technology at the University of West London. His main research focus is the co-configuration of people, culture and IT.

Cecilia Oyugi is a Research Associate focusing on culture and software off shoring. She is also teaching modules such as Interfaces and Human Computer Interaction, Information and Communication Technology, and Analysing Information Systems. Her PhD specialised in usability evaluation methods and analysed differences across cultures, comparing Africa and the UK.

David Lee, PhD, is a senior executive in the financial services industry. He has held a number of management positions in organizations that have used and sold offshore development services from nearshore and farshore locations. His research interests includes the importance of national culture differences in offshored software development
2:00 PM to 6:00 PM
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